Best Direct Life Insurance Provider: The Post Office

Best Online Life Insurance Provider: Tesco Bank

Best Direct Savings Account Provider: Birmingham Midshires

Best Online Savings Account Provider: ICICI Bank

Best Direct Banking Provider: Halifax

Best Online Banking Provider: NatWest

Best Direct Personal Loan Provider: The Post Office

Best Online Personal Loan Provider: NatWest

Best Direct Credit Card Provider:Nationwide

Best Online Credit Card Provider: Virgin money

Best Direct Travel Insurance Provider: The Co-operative Insurance

Best Online Travel Insurance Provider: Virgin money

Best Direct Pet Insurance Provider: Tesco Bank

Best Online Pet Insurance Provider: Sainsbury’s Finance

Best Direct Motor Insurance Provider: John Lewis Insurance

Best Online Motor Insurance Provider: The Co-operative Insurance

Best Direct ISA Provider: Birmingham Midshires

Best Online ISA Provider:First Direct

Best Direct Breakdown Cover Provider: Tesco Bank

Best Online Breakdown Cover Provider: Autonational Rescue

Best Direct Share Dealing Provider: TD Waterhouse

Best Online Share Dealing Provider: TD Waterhouse

Best Direct Student Banking Provider: Halifax

Best Online Student Banking Provider: NatWest

Best Direct Home & Contents Insurance Provider: Sainsbury’s Finance

Best Online Home & Contents Insurance Provider: Legal & General Insurance

Best Mortgage Provider: HSBC

Best Online Mortgage Provider: ING Direct

Best National Branch Network: NatWest

Best Regional Branch Network: Coventry Building Society

Best Overall Direct Provider: The Post Office

Best Overall Online Provider: Sainsbury’s Finance

Editors Special Award: Metro Bank