Utilities

Gas hob

Price war heats up between small energy providers

A new price war has begun between small energy providers First Utility and Ovo, with both launching tariffs under £1,000 in the space of week.

Utilities | 16 Apr 2014
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Line rental costs up 38% since 2009

Telephone line rental costs have increased by 38 per cent over the past five years, putting more pressure on stretched household finances.

Telephone | 14 Apr 2014
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Your Money Awards 2014 open for entries

It's that time of year when we invite your organisation to submit entries for judgement in the Your Money Awards.

Investments | 11 Apr 2014
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Scotland can help keep UK 'lights on and energy bills down'

Scotland's "plentiful" energy supply could help keep lights on and bills down across the UK, a new report suggests.

Gas | 07 Apr 2014
complaints

Energy complaints treble in 12 months

Energy complaints have trebled in 12 months as consumers take issue with the billing process, figures from Ombudsman Services reveal.

Electricity | 07 Apr 2014
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Energy consumers are paying for their lack of engagement

Gas and electricity regulator Ofgem has referred the energy market for investigation, but comparison sites stress that there's no magic bullet for high bills.

Gas | 27 Mar 2014
energy-bills-gas

Energy providers encouraged to follow SSE's lead

SSE will freeze household electricity and gas prices until 2016.

Electricity | 26 Mar 2014
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Groups call for fresh energy market probe

Consumer group Which? and the Federation of Small Businesses (FSB) have written to regulators asking them to urgently fix the "broken" energy market.

Gas | 24 Mar 2014
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Mobile phone customers are being 'hung out to dry' with shock bills

Shock mobile phone bills, phantom charges and billing errors are driving people into debt, according to Citizens Advice.

Telephone | 14 Mar 2014
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'Simplified' energy tariffs still too confusing, says Which?

Simplified energy tariffs brought in by the regulator Ofgem are still too confusing, according to consumer group Which?

Electricity | 14 Mar 2014
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Thousands face energy bill hike as fixed rate tariffs end

Some 300,000 homeowners could see their energy bills rise by an average of £186 a year when a raft of fixed rate tariffs come to an end this month.

Gas | 13 Mar 2014
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Tesco launches fuel savings scheme

Tesco has launched a new scheme allowing Clubcard holders to save 2p a litre on fuel for every £50 spent in-store or online.

Utilities | 12 Mar 2014
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QR codes on energy bills to help households save money

Plans to make Quick Response (QR) codes on energy bills compulsory to help people switch supplier more easily have been unveiled by the government.

Utilities | 10 Mar 2014
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Ukraine crisis could have 'very serious' impact on energy prices

The president of the European Central Bank (ECB) has said the currency crisis in Ukraine could have serious and long-lasting implications for the European energy market.

Utilities | 07 Mar 2014
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Energy firms urged to return £400m to ex-customers

Ofgem is calling on the big six energy suppliers to return £400m of credit sitting in closed accounts back to former customers.

Gas | 28 Feb 2014

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