You are here: Home - Household Bills - News -

BT increases its call charges to mobiles by up to 150%

Written by:

BT has changed its charging structure by abolishing its weekend prices for calls made to mobiles and hitting customers with daytime and evening rates only.

The change will cost customers up to 150% for daytime weekend calls and evening weekend calls will go up 50%.

The price hikes outstrip the less significant cuts of 4% and 6.25% made to daytime and evening calls to mobiles and are widely predicted to add fuel to the fire surrounding BT’s pricing policy.

BT’s decision comes less than six months after watchdog Ofcom ruled that wholesale connection charges to mobiles should be reduced.

One industry insider said: “This is a really bad increase to lumber on to BT’s customers, especially after the regulator told it to reduce the cost of calls to mobiles.

“Customers should ask the regulator to investigate this properly. The small cuts it has made do not come anywhere near to satisfying Ofcom’s demands, and the increases come on top of a doubling of its ‘set-up fee’.”

Mike Busby, a BT customer, said: “I may well switch suppliers for my landline phone because of this. BT is told to do one thing by the regulator but then goes and does the complete opposite.

“I’m far from happy about the situation.”



Tag Box




Financial fitness

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Are you a first-time buyer looking for a mortgage?

Look no further, get the help you need by searching for your perfect mortgage

Which ISA is right for you? A round up of the six products available in 2017

From cash to innovative finance to lifetime, here's our guide to the ISA products available to savers this yea...

Guide to buy-to-let tax changes

In late 2015, former Chancellor George Osborne announced a range of  tax measures aimed at landlords, which t...

A guide to switching energy provider

All you need to know about switching from one energy supplier to another.

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Five fund tips for a 0.25% interest rate environment

With interest rates stuck at a record low 0.25% and expectations rates could fall to close to zero, here are ...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Investing your money

Alliance Trust Plc gives you smart insight into how to invest your money

Money Tips of the Week

Read previous post:
Taxman may be allowed to delve into personal accounts

Tax owed to HM Revenue & Customs (HMRC) could be taken automatically from defaulters’ bank accounts, civil servants have proposed.