You are here: Home - Household Bills - News -

Simpler to switch broadband provider

Written by:

Switching broadband supplier should be cheaper and quicker, following the introduction of new regulations by Ofcom, the communications industry regulator.

Ofcom has said that it will be keeping a close eye on broadband providers and will move swiftly and sharply to punish any provider that erects barriers to switching for its customers.

The regulator can fine boadband providers up to 10% of their turnover if it finds them guilty of wrongdoing.

The cost of broadband services has fallen steeply in recent years, from an average of £17.35 per mageabit in July 2005 to £2.62 today.

But Ofcom claimed that many users are still encountering difficulty when it comes to moving between providers.

More than 50% of the complaints lodged with the regulator over the past year have pertained to broadband issues, with up to a fifth of users trying to swicth provider encountering a problem or delay.

Ofcom said: “All the competition in the market is of limited value if people are not able to exercise their choice.”

The new rules should benefit consumers looking to switch broadband within months.


Tag Box




Financial fitness

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Are you a first-time buyer looking for a mortgage?

Look no further, get the help you need by searching for your perfect mortgage

Which ISA is right for you? A round up of the six products available in 2017

From cash to innovative finance to lifetime, here's our guide to the ISA products available to savers this yea...

Guide to buy-to-let tax changes

In late 2015, former Chancellor George Osborne announced a range of  tax measures aimed at landlords, which t...

A guide to switching energy provider

All you need to know about switching from one energy supplier to another.

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Five fund tips for a 0.25% interest rate environment

With interest rates stuck at a record low 0.25% and expectations rates could fall to close to zero, here are ...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Investing your money

Alliance Trust Plc gives you smart insight into how to invest your money

Money Tips of the Week

Read previous post:
Two-fifths of shopping to be done online by 2020

Online sales are set to quadruple to £162bn by 2020, which is 40% of all UK retail.