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Official compensation plan for mis-sold annuities

Kit Klarenberg
Written By:
Kit Klarenberg
Posted:
Updated:
16/03/2015

Savers sold inappropriate annuity products could receive up to £50,000 under a formal compensation programme currently being prepared by the Financial Conduct Authority (FCA).

The FCA has announced that it is currently finalising arrangements which would mean one in four savers who retired in the past six years and were mis-sold an annuity could claim redress.

An FCA investigation into annuities selling last year revealed that providers often failed to assess a retiree’s circumstances properly, and alert savers to more suitable, higher-paying products for which they qualified. As a result, in the past seven years, more than 600,000 people are estimated to have used their pensions to purchase inappropriate, poor-value annuities. The FCA project that many savers qualified for a third more income than they actually received; for instance, those who invested £100,000 in an annuity six years ago could be owed between £23,000 and £56,000.

The FCA is now considering whether to legally obligate insurance companies to contact affected customers and invite them to submit a claim, and whether compensation rate should be fixed, or left to providers to calculate.

Either way, however, the FCA believes that impacted savers stood a “60 to 70 per cent” chance of winning compensation in court. Andrew Willoughby of law firm BT3, specifically founded to represent mis-selling claimants, believes “courts would force insurers to pay a cash lump sum covering the missing income, plus 8 per cent annual interest, at a bare minimum.”

“If it can be demonstrated that a provider failed to properly advise on available annuity options, or ask appropriate questions means that the pension provider is liable.”