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Lloyds to retain branches

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Lloyds Banking Group has committed to keeping open the same number of branches in its network for the next three years, and has promised not to close a branch anywhere where it is the last one in a community.

António Horta-Osório, Lloyds Banking Group chief executive said:

“We want to put the customer at the heart of everything we do and it is why last year we put a moratorium on branch closures. Today we commit to keeping the same number of branches on a net basis, over the next three years. And we also commit not to close a branch if we are the last one in a community.

“Branches are at the heart of how we serve customers and are at the centre of our communities. The branch network will continue to play a vital part in our future plans.”


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