You are here: Home - Household Bills - News -

O2 offers unlimited handset upgrades

0
Written by: Emma Lunn
10/08/2022
O2 is offering customers the option to upgrade their phone for a new one at any point in their contract.

From tomorrow, O2 Switch Up will be automatically included with ‘Plus Plans’ at no extra cost, or can be added as a Bolt On to new Custom Plans for just £3.99 a month.

Once customers have O2 Switch Up as part of their plan, they can use it to switch to a new phone of their choice whenever they want to without the need to pay off their current contract. There are no limits about how long customers need to have had their current phone or how long is left on their existing contract.

When a O2 customer trades in their handset it will be checked to ensure it meets O2’s required condition criteria. A new handset and Plus Plan or Custom Plan will then be activated to complete the switch, with no need for customers to pay off the remainder of their previous plan.

The handset that is traded in will be refurbished and resold as a ‘Like New’ device to somebody else. O2 says this will both reduce waste and increase O2’s ‘Like New’ offering.

To date, O2 has refurbished and reused more than 3.5m devices through O2 Recycle, helping to extend the life cycle of devices for customers looking to buy second hand.

Gareth Turpin, chief commercial officer at Virgin Media O2, said: “We’re ripping up the rule book and giving our customers even more freedom and flexibility so that they’re in control. O2 Switch Up gives our customers the power to decide what phone they have and when they have it, all on their terms and with the peace of mind that their previous phone won’t go to waste.

“With a whole host of exciting new phones set to be released in the coming months we can’t wait to see our customers start switching and getting the most from their new handsets.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Seven ways to get help with energy bills this winter

We knew today’s announcement was going to be painful, but it’s still a shock to the system. When this kick...

Flight cancelled or delayed? Your rights explained

With no sign of the problems in UK aviation easing over the peak summer period, many will worry whether holida...

Rail strikes: Your travel and refund rights

Thousands of railway workers will strike across three days this week, grinding much of the transport system to...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week