You are here: Home - Household Bills - News -

Warning over new Amazon Prime scam

0
Written by:
28/10/2019
Victims have lost more than £400,000 in a new Amazon Prime scam, Action Fraud has warned.

Victims receive an automated call which tells them a fraudster has used their personal details to sign up for an Amazon Prime subscription. They are then instructed to press 1 to cancel the transaction. When they do this, they are directly connected to the real scammer who poses as an Amazon customer service representative.

The criminal tells the victim the Amazon Prime subscription was purchased fraudulently and that they need remote access to the victim’s computer in order to fix a security flaw that will prevent it from happening again.

The victim is instructed to download an application called Team Viewer and asked to log onto their online banking account. The software download grants the fraudster remote access to the victim’s computer and allows them to see the victim’s personal and financial details.

Other variants of the crime involve victims being told they are due a refund for an unauthorised transaction on their Amazon account.

Action Fraud said it has received 200 reports from people who have lost money to the scam. They have received a further 300 reports from people who received one of the scam calls but did not follow the fraudsters instructions.

Pauline Smith, head of Action Fraud, said: “Unsolicited requests to remote access your computer should always raise a red flag. It’s easy to feel embarrassed when faced with unexpected or complex conversations but its okay to stop the discussion if you do not feel in control of it.

“If you’ve received an unexpected phone call, or other communication, stop and take a minute to think about whether an organisation would get in touch with you out of the blue in this way. Instead, contact them directly using a known email or phone number.”

If you have been a victim of fraud or cyber crime, report it to Action Fraud online or by calling 0300 123 2040.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Seven ways to get help with energy bills this winter

We knew today’s announcement was going to be painful, but it’s still a shock to the system. When this kick...

Flight cancelled or delayed? Your rights explained

With no sign of the problems in UK aviation easing over the peak summer period, many will worry whether holida...

Rail strikes: Your travel and refund rights

Thousands of railway workers will strike across three days this week, grinding much of the transport system to...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week

Privacy Preference Center

Necessary

Advertising

Analytics

Other