You are here: Home - Insurance - News -

Less than 1% of travel insurance policies provide full cover for Covid disruption

Written by:
Less than one per cent of travel insurance policies offer ‘complete’ cover for Covid-related disruption, analysis by Which? has found.

The consumer group looked at 263 travel insurance policies and found just two – HSBC Select and Cover and Barclays Travel Pack – offered full protection.

They cover travellers against: cancellation due to changes in government advice or lockdowns prohibiting travel; testing positive for Covid or being told to self-isolate; and medical costs and repatriation.

A further 85 policies were ranked ‘superior’, providing cancellation cover for travellers having to self-isolate without a positive test, but not for government advice changing.

Meanwhile, 34 policies were ranked ‘basic’, meaning they provide travellers with cover for Covid-related emergency medical costs and repatriation, but not for cancelling a trip if a traveller contracts Covid. Direct Travel, esure and Sheilas’ Wheels were among the well-known providers offering ‘basic’ policies.

Which? is calling for the government to work with regulators to ensure all travellers adequately understand their travel insurance cover.

Last month, the consumer group warned many travel insurance customers were being left with a false impression about the level of protection they would benefit from if the pandemic was to impact on their holiday plans.

It wants travel and insurance providers to give travellers clear information about their policies, including those relevant to cancelled flights, changes in travel advice and refunds, and clearly highlighting the policies’ limitations.

It said the Financial Conduct Authority should monitor how well insurers are presenting this information.

Gareth Shaw, head of Which? Money, said: “As the removal of Portugal from the green list shows, last-minute disruption to holiday plans can happen – and our research shows that many travel insurers don’t offer much protection if it does.

“The government should work with regulators to ensure that travellers, should they choose to go abroad, are given clear information about what they will and won’t be covered for – and make sure that providers don’t make bold and confusing claims about their cover without being clear about the limitations.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Your right to a refund if travel is affected by train strikes

There have been a wave of train strikes in the past six months, and for anyone travelling today Friday 3 Febru...

Could you save money with a social broadband tariff?

Two-thirds of low-income households are unaware they could be saving on broadband, according to Uswitch.

How to help others and donate to food banks this winter

This winter is expected to be the most challenging yet for the food bank network as soaring costs push more pe...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week