First Direct customers can now send payments via Whatsapp and Facebook Messenger
The ‘Fdpay’ service allows users to tap a payment icon on their phone’s keyboard within a conversation and make a payment of up to £350 a day.
It means customers no longer have to open their banking app or login to online banking and enter the details to complete the payment.
Joe Gordon, head of first direct, said: “We’re always listening to what customers say they want in order to give them the best service we can, and they told us it would be great if they were able to pay a contact within an already open conversation.
“People want to be able to manage their finances easily and securely, and fdpay is just another way for First Direct to provide customers with a service they will find useful.”