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Articles tagged 'customer service'
1-16 of 33 results
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News
Regulator finds some firms ‘lack empathy’ with bereaved customers
11/04/2025
News
Santander to close nearly a quarter of UK branches
19/03/2025
Household Bills
Poor customer service cost energy and broadband customers £300m in one year
27/09/2024
Insurance
‘Rip-off needs to end’ as half of insurance claimants suffer poor service
23/07/2024
Household Bills
Energy customer service ratings ‘among lowest ever’
25/06/2024
Household Bills
Virgin Media urged to improve customer service
23/04/2024
Household Bills
Disabled consumers ‘failed by poor customer service’
06/12/2023
Mortgages
Help to Buy phone line hell risks homeowner sales falling through
19/07/2023
Household Bills
Half a million E.On Next customers set for share of £5m compensation
14/06/2023
Mortgages
Warning to key workers and self-employed over mortgage rejection
02/06/2023
Household Bills
Customer service at biggest energy firms ‘not good enough’
02/02/2023
Household Bills
End to rip off charges and easier to cancel products…but not yet
27/07/2022
News
Barclays and Tesco Bank under fire over service breaches
11/02/2022
Household Bills
Covid blamed for record high customer complaints
25/01/2022
Household Bills
Homebase and Sports Direct among worst retailers for customer service
20/08/2021
News
First Direct apologises for poor customer service
08/07/2021
1-16 of 33 results
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