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Tag Result: customer service

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Jul 27, 2022

End to rip off charges and easier to cancel products…but not yet

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Feb 11, 2022

Barclays and Tesco Bank under fire over service breaches

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Jan 25, 2022

Covid blamed for record high customer complaints

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Aug 20, 2021

Homebase and Sports Direct among worst retailers for customer service

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Jul 08, 2021

First Direct apologises for poor customer service

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Jul 07, 2021

Customer complaints rise to highest level in 12 years

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Jan 22, 2021

NS&I’s ‘reputation damaged’ despite chief’s apology over poor service

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Dec 15, 2020

Are you due £100 compensation from HSBC?

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Sep 25, 2019

Energy customers warned not to be swayed by headline-grabbing tariffs

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Sep 18, 2019

Best and worst performing water companies revealed

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Aug 23, 2019

First Direct named customer service champion by Which?

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Jun 25, 2019

Which are the best and worst energy suppliers for customer service?

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Jan 21, 2019

Small energy firms top customer service chart: where does your supplier rank? 

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Nov 13, 2018

Employees dealing with personal complaints cost UK economy billions

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Oct 05, 2018

Newer and smaller energy suppliers ‘let customers down’

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Nov 16, 2017

Revealed: the fastest and slowest energy companies to answer your calls

Flight cancelled or delayed? Your rights explained

With no sign of the problems in UK aviation easing over the peak summer period, many will worry whether holida...

Rail strikes: Your travel and refund rights

Thousands of railway workers will strike across three days this week, grinding much of the transport system to...

How your monthly bills could rise as the base rate reaches 1.25%

The Bank of England has raised the base rate to 1.25% as predicted – the fifth consecutive rise in just six ...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week