Consumers who enter incorrect bank details when making a payment online will be able to recover their money more quickly from May.
The majority of people do not read the terms and conditions and policy documents from their banks and insurance companies because they are too long and complicated, research has found.
Customers can now pre-register their interest in the new M&S Current Account ahead of its launch.
More than half a million people have used the Current Account Switch Service to swap banks in the six months since the scheme launched.
Consumer complaints against financial services firms fell 15 per cent in the second half of 2013, according to the FCA.
Three million adults across Britain do not have a bank account, according to research by Ffrees Family Finance.
The Royal Bank of Scotland (RBS) is to close 44 branches across the UK amid warnings the move will harm vulnerable customers and local communities.
TSB unveils 5 per cent current account; Nationwide launches fixed-rate ISAs; Bank of Scotland introduces lowest fee 0 percent balance transfer card.
TSB Bank has launched a new current account paying customers 5% on balances up to £2,000.
Customers of nine bank and building societies will soon be able to send and receive payments using just a mobile number.
Marks & Spencer Bank is to extend its current account offering later this year with the launch of its first 'no fees' product.
Britain doesn't just need new banks, it needs a new breed of banker, writes Huw Davies.
Lloyds received more complaints than any of its rivals in the second half of 2013 amid a record year for claims, according the Financial Ombudsman Service.
An influx of new lenders will not drive competition and innovation in the retail banking sector, a think tank has said.
They are only a relatively recent phenomenon but the days of contactless payment cards could soon be numbered, according to a new report.
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