Electricity

radiator

Is your energy tariff expiring in the New Year?

Thirteen tariffs are ending on 31 December, according to GoCompare, increasing bills by an average of £78. Is your tariff amongst them?

Utilities | 16 Dec 2014
British Gas engineers

How to pick a utility provider

It’s common knowledge that switching utility providers could save you a bundle, but how do you pick the right provider for you?

Utilities | 28 Nov 2014
Gas hob

Scottish Power faces ban over customer service

Energy regulator Ofgem has ordered ScottishPower to overhaul its customer service or face suspension of sales activity.

Utilities | 14 Nov 2014
British Gas van and support worker

INFOGRAPHIC: October energy snapshot

As the weather gets colder energy the energy market is heating up. See how many households switched to - or away from - your provider last month.

Utilities | 13 Nov 2014
Telco-price-rises-complaints

Are small energy suppliers as bad as the Big Six?

Last week energy regulator Ofgem sent a series of scathing letters to big and small energy suppliers alike, criticising the entire industry for poor handling of customer complaints.

Utilities | 01 Oct 2014
Man watching TV on the sofa

Household electricity hacks

As the winter nights close in your utility bills may shoot through the roof. Save on energy wherever you can by using these simple household hacks.

Utilities | 18 Sep 2014
beech-forest-circle-of-tall-straight-trees-autumn

Is your energy tariff about to expire?

Thirteen fixed-rate energy tariffs are set to expire in the coming weeks, leaving consumers facing bill hikes if they don’t make the switch now.

Utilities | 26 Aug 2014
indonesia-electricity

Ofgem proposals to cut annual energy bills

Consumers could save up to £12 per year on their energy bill if price control settlements proposed today by energy regulator Ofgem are accepted.

Electricity | 30 Jul 2014
stormy-sea

Ofgem ups compensation for power cuts

The amount of compensation available to consumers who experience long power cuts in extreme weather will greatly increase, energy regulator Ofgem has said.

Utilities | 24 Jul 2014
bills

Those on soon-to-expire energy tariffs urged to switch

Energy customers whose fixed rate tariffs expire in August 2014 could find their bills increasing by up to £150 per year if they don’t switch providers.

Gas | 02 Jul 2014
eco-lightbulb

Half of homeowners ‘go green’ to save money

Half of homeowners save energy in the home for financial reasons, with just one in ten acting mainly out of concern for the environment.

Savings | 30 Jun 2014
power-generating-windmills

Ofgem calls for greater clarity on green tariffs

Energy regulator Ofgem has called on suppliers to be clear with customers about what environmental benefits green tariffs offer.

Electricity | 27 Jun 2014
energy-bills-gas-1

Ofgem refers energy market for full investigation

Regulator Ofgem has referred the energy industry to the Competition and Markets Authority (CMA) for a full investigation to assess whether barriers to competition exist.

Gas | 26 Jun 2014
Gas hob

Npower ordered to resolve billing issues or stop telesales

Big Six energy provider npower has been told by regulator Ofgem to resolve “major billing issues” by the end of August or cease telesales operations.

Gas | 19 Jun 2014
energy-bills-gas

Energy firms agree to three day switching time

Consumers will be able to switch energy provider in just three days from the end of the year following an agreement between the industry regulator, Ofgem, and suppliers.

Electricity | 16 Jun 2014

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