Gas

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Green Deal Home Improvement Fund: Act now

From 25 July changes to the Green Deal Home Improvement scheme will mean less cash for environmentally-minded homeowners.

Gas | 23 Jul 2014
sainsburys supermarket

British Gas to pay £1m for Sainsbury’s mis-selling

British Gas will pay £1m in compensation after admitting to poor sales practices in a London shopping centre and Sainsbury’s stores nationwide.

Gas | 04 Jul 2014
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Those on soon-to-expire energy tariffs urged to switch

Energy customers whose fixed rate tariffs expire in August 2014 could find their bills increasing by up to £150 per year if they don’t switch providers.

Gas | 02 Jul 2014
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Ofgem refers energy market for full investigation

Regulator Ofgem has referred the energy industry to the Competition and Markets Authority (CMA) for a full investigation to assess whether barriers to competition exist.

Gas | 26 Jun 2014
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Npower ordered to resolve billing issues or stop telesales

Big Six energy provider npower has been told by regulator Ofgem to resolve “major billing issues” by the end of August or cease telesales operations.

Gas | 19 Jun 2014
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Energy firms agree to three day switching time

Consumers will be able to switch energy provider in just three days from the end of the year following an agreement between the industry regulator, Ofgem, and suppliers.

Electricity | 16 Jun 2014
British Gas van and support worker

Now is the time for energy firms to regain consumer trust, say experts

Energy suppliers should use the latest attack by the regulator to regain customers’ trust, according to industry experts.

Electricity | 11 Jun 2014
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More than half of Britons 'do not trust any energy supplier'

A far-reaching new report has unveiled a widespread lack of trust in gas and electricity suppliers and significant levels of confusion and anxiety about energy bills.

Utilities | 09 Jun 2014
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Consumers could reclaim up to £1.2bn from energy firms

More than 13 million British households are in credit with their energy supplier and could reclaim up to £1.2bn between them, research suggests.

Gas | 04 Jun 2014
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SSE annual profits jump 9.6% following price hikes

Energy giant SSE has posted annual profits of £1.55bn, a 9.6 per cent rise compared with a year earlier.

Gas | 21 May 2014
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E.ON fined millions following mis-selling scandal

Energy provider E.ON has agreed to pay £12 million in compensation after found guilty by regulator Ofgem of “extensive poor sales practices”.

Electricity | 16 May 2014
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Npower receives most complaints as ‘billing chaos' continues

Npower received more customer complaints than any other large energy supplier last year, according to Citizens Advice.

Gas | 13 May 2014
British Gas van and support worker

British Gas pledges no price hikes in 2014

British Gas will not raise prices this year, its parent company Centrica announced today, despite slashing its earnings outlook.

Gas | 08 May 2014
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The pros and cons of smaller energy suppliers

The 'Big Six' have long dominated the energy market, but competitive independent providers are becoming harder to ignore. Is it time to make the switch?

Gas | 05 May 2014
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Energy companies owe customers £1.2bn

Energy firms are hoarding billions of pounds worth of customer money, according to new research.

Electricity | 02 May 2014

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