Energy Management Special

Regulator launches campaign to get Brits 'shopping around' for energy

Energy regulator Ofgem has launched a new website aimed at helping consumers "shop around" for a better deal on their energy bills.

Electricity | 23 Apr 2014

Scotland can help keep UK 'lights on and energy bills down'

Scotland's "plentiful" energy supply could help keep lights on and bills down across the UK, a new report suggests.

Gas | 07 Apr 2014

Energy complaints treble in 12 months

Energy complaints have trebled in 12 months as consumers take issue with the billing process, figures from Ombudsman Services reveal.

Electricity | 07 Apr 2014

Energy consumers are paying for their lack of engagement

Gas and electricity regulator Ofgem has referred the energy market for investigation, but comparison sites stress that there's no magic bullet for high bills.

Gas | 27 Mar 2014

Energy providers encouraged to follow SSE's lead

SSE will freeze household electricity and gas prices until 2016.

Electricity | 26 Mar 2014

Groups call for fresh energy market probe

Consumer group Which? and the Federation of Small Businesses (FSB) have written to regulators asking them to urgently fix the "broken" energy market.

Gas | 24 Mar 2014

'Simplified' energy tariffs still too confusing, says Which?

Simplified energy tariffs brought in by the regulator Ofgem are still too confusing, according to consumer group Which?

Electricity | 14 Mar 2014
British Gas van and support worker

Thousands face energy bill hike as fixed rate tariffs end

Some 300,000 homeowners could see their energy bills rise by an average of £186 a year when a raft of fixed rate tariffs come to an end this month.

Gas | 13 Mar 2014

Energy firms urged to return £400m to ex-customers

Ofgem is calling on the big six energy suppliers to return £400m of credit sitting in closed accounts back to former customers.

Gas | 28 Feb 2014

New rules to boost energy market competition

Regulator Ofgem has announced new measures aimed at boosting competition in the energy market.

Gas | 26 Feb 2014

BLOG: Are you in the dark about changes to energy tariffs?

One of the single biggest changes to the energy market is set to come into force later this year, yet many consumers are in the dark about the changes and, more importantly, the potential impact it might have.

Gas | 21 Feb 2014
Insulating a roof

Households offered more cash-back under Green Deal extension

The Government has increased the amount of cash-back households can claim for carrying out home improvements under its Green Deal energy efficiency scheme.

Utilities | 18 Feb 2014
EDF is a global energy firm

EDF Energy to automatically refund credit to direct debit customers

EDF Energy has announced it will give direct debit customers a full annual refund of any credit built up on their energy account.

Utilities | 14 Feb 2014

More than five million complained to Big Six energy firms last year

A staggering 5.5 million customers complained to one of the Big Six energy companies last year, figures reveal.

Utilities | 14 Feb 2014

Households 'hung out to dry' as water bills to rise by 2%

Average household water and sewage bills will rise by 2% or £8 from 1 April, industry body Water UK said today.

Water | 10 Feb 2014

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