Is your energy tariff expiring in the New Year?

Thirteen tariffs are ending on 31 December, according to GoCompare, increasing bills by an average of £78. Is your tariff amongst them?

Utilities | 16 Dec 2014

Ofgem secures £4.6m for environmental failures

Energy regulator Ofgem has secured a total of £4.6m in fines from SSE, Scottish Power and generator GDF SUEZ/IPM for failing to meet environmental targets.

Utilities | 12 Dec 2014
British Gas engineers

How to pick a utility provider

It’s common knowledge that switching utility providers could save you a bundle, but how do you pick the right provider for you?

Utilities | 28 Nov 2014
Gas hob

Scottish Power faces ban over customer service

Energy regulator Ofgem has ordered ScottishPower to overhaul its customer service or face suspension of sales activity.

Utilities | 14 Nov 2014
British Gas van and support worker

INFOGRAPHIC: October energy snapshot

As the weather gets colder energy the energy market is heating up. See how many households switched to - or away from - your provider last month.

Utilities | 13 Nov 2014

More than half of Brits will ration heat this winter

Some 15m households – 57 per cent of Brits – plan to ration their energy use to reduce bills this winter, according to research by

Utilities | 06 Nov 2014
Fire in a fireplace

A third of Brits squabble over the thermostat

If your household is warring over whether to turn on the heating, you’re not alone – a third of Brits have argued with the person they live with over the thermostat.

Utilities | 07 Oct 2014

Are small energy suppliers as bad as the Big Six?

Last week energy regulator Ofgem sent a series of scathing letters to big and small energy suppliers alike, criticising the entire industry for poor handling of customer complaints.

Utilities | 01 Oct 2014

Is your energy tariff about to expire?

Thirteen fixed-rate energy tariffs are set to expire in the coming weeks, leaving consumers facing bill hikes if they don’t make the switch now.

Utilities | 26 Aug 2014

EDF to pay millions for complaint-handling failures

EDF Energy will pay £3m to vulnerable customers, making amends for its failure to handle consumer complaints effectively.

Utilities | 22 Aug 2014

Green Deal Home Improvement Fund: Act now

From 25 July changes to the Green Deal Home Improvement scheme will mean less cash for environmentally-minded homeowners.

Gas | 23 Jul 2014
sainsburys supermarket

British Gas to pay £1m for Sainsbury’s mis-selling

British Gas will pay £1m in compensation after admitting to poor sales practices in a London shopping centre and Sainsbury’s stores nationwide.

Gas | 04 Jul 2014

Those on soon-to-expire energy tariffs urged to switch

Energy customers whose fixed rate tariffs expire in August 2014 could find their bills increasing by up to £150 per year if they don’t switch providers.

Gas | 02 Jul 2014

Ofgem refers energy market for full investigation

Regulator Ofgem has referred the energy industry to the Competition and Markets Authority (CMA) for a full investigation to assess whether barriers to competition exist.

Gas | 26 Jun 2014
Gas hob

Npower ordered to resolve billing issues or stop telesales

Big Six energy provider npower has been told by regulator Ofgem to resolve “major billing issues” by the end of August or cease telesales operations.

Gas | 19 Jun 2014

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