You are here: Home - Household Bills - News -

Uswitch ‘misled’ consumers

0
Written by:
11/12/2006

Utilities regulator Energywatch has accused price comparison website Uswitch – which claims to help people achieve cheaper utility bills  of misleading consumers by overstating the benefits to be enjoyed by switching energy supplier.-more->

Energywatch has given Uswitch five days to change the way it shows information or lose its accreditation. Its annoucement has come on the back of concerns that some price comparison websites have skewed results in favour of firms paying higher commissions.

But Uswitch launched a furious riposte to the accusations. “Our primary objective is to do what is best for consumers,” said a spokesperson. “We have lobbied Energywatch to review the code and implement an audit process for price comparison services, allowing people to benefit from cheaper utility bills, for the past three years.”

In reply, Energywatch said that Uswitch had ignored a discount offer by British Gas but included a similar offer by Powergen. But Uswitch countered that the discount under discussion did not apply for a whole year and therefore would not appear in any search relating to annual discounts.

Discussions between the two parties are set to commence in the next few days. A Uswitch spokesperson said: “We welcome any changes that increase consumer confidence that they will benefit from cheaper utility bills by using our service. We want to provide greater transparency in the industry overall.”

 

 

 

 

Tagged:

Tag Box

Debt

Pension

Spending

Financial fitness

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Are you a first-time buyer looking for a mortgage?

Look no further, get the help you need by searching for your perfect mortgage

Which ISA is right for you? A round up of the six products available in 2017

From cash to innovative finance to lifetime, here's our guide to the ISA products available to savers this yea...

Guide to buy-to-let tax changes

In late 2015, former Chancellor George Osborne announced a range of  tax measures aimed at landlords, which t...

A guide to switching energy provider

All you need to know about switching from one energy supplier to another.

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Five fund tips for a 0.25% interest rate environment

With interest rates stuck at a record low 0.25% and expectations rates could fall to close to zero, here are ...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Investing your money

Alliance Trust Plc gives you smart insight into how to invest your money

Money Tips of the Week

Read previous post:
Endowment firms reimburse investors

More people are winning compensation for being mis-sold endowments through faulty investment advice, due to pressure applied by the Financial Services Authority (FSA) to the...

Close