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Bad news for balance transfer card customers

Joanna Faith
Written By:
Joanna Faith

People who use balance transfer cards have less time to repay their debt before interest applies as the length of 0% deals has fallen in the past 12 months.

The longest interest-free deal available today is 32 months, down five months since this time a year ago, when the longest was 37 months, data from Moneyfacts shows.

A balance transfer is when users move their credit card debt to a new provider where they pay zero interest for a specified time. When the period ends, they start paying interest.

Despite the cut in length of introductory 0% interest balance transfer cards, 32 months’ interest-free is still 16 months more than the best deal on offer ten years ago, when the longest offer available was 16 months.

Zero interest deals peaked in 2017, when the longest you could get was 43 months.

New debt rules

The decline in the length of these deals coincides with the Financial Conduct Authority (FCA) stepping in with new rules to tackle issues surrounding persistent debt.

Under the rules, which firms have had to adhere to since September 2018, credit card providers need to contact customers who’ve been in persistent debt – where interest and charges are more than the original balance – for over 18 months.

They have to prompt customers to change their repayments and let them know that their card may be suspended if they don’t change their repayment pattern.

Once someone’s been in persistent debt for 36 months, the provider needs to offer a way to repay the balance in a reasonable period.

Credit card debt hit £72.2bn in December 2018, which translates to £2,634 per household on average, according to The Money Charity.

And 54% of credit card balances are bearing interest, UK Finance said.

To make matters worse, balance transfer fees have also risen on average meaning the cost to the borrower is higher upfront.

Rachel Springall, finance expert at Moneyfacts, said: “Any borrower who is looking to consolidate their debts by using a 0% credit card would be wise to set out an appropriate repayment plan and stick to it, but also be wary of upfront fees to transfer debts.

“The longest 0% balance transfer deals on the market may well be cut down further this year as the market faces economic uncertainties, so borrowers might want to act soon to snap up the lengthiest interest-free offers.”

Best 0% deals

HSBC offers a 32-month 0% card with a balance transfer fee of 1.4%.

Post Office Money also offers 32 months interest free, but the fee is 2%.

If you want to pay a lower fee, Virgin Money’s 29-month 0% card charges 1.75% and M&S Bank offers 28 months interest-free for a fee of 0.99%.

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