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Co-op rolls out ‘talking ATMs’

Your Money
Written By:
Your Money
Posted:
Updated:
23/05/2013

The Co-operative has launched ‘talking ATMs’ with high contrast screens for blind and partially sighted customers.

The mutual says that the ‘talking ATMs’ will deliver private, spoken instructions through a headset which is plugged into the ATM. 

High contrast screens are also being introduced which will aid many partially sighted customers. The customer will be able to complete transactions on their own at any time.

The ‘talking ATM’ functionality will eventually be available at all Co-operative Bank branch ATMs and at most ATMs at its food stores.

The service will be available to Link or Visa card holders from all banks.

The roll-out has been supported by the Royal National Institute of Blind People (RNIB), a charity which advises and supports the nation’s blind and partially sighted population of nearly two million people.

The RNIB is currently campaigning to urge all banks to introduce this service.


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