You are here: Home - Household Bills - News -

Access to victim support websites will be data charge free

0
Written by:
11/06/2020
Victims of crime will be able to access websites offering support and information without using their data allowance.

Mobile data charges for accessing support websites will be free of charge during the coronavirus pandemic, as part of a deal between the government and major telecoms firms.

Network operators BT/EE, giffgaff, O2, Sky Mobile, Tesco Mobile, Three, Virgin Media and Vodafone have agreed that their customers (contract and pay-as-you-go) won’t incur data charges when accessing the following websites:

Those who have run out of data will still be able to access these websites but they will need to type in the exact web address into their mobile internet browser.

The move for ‘zero-rated’ websites  will take effect “as soon as possible”, and the providers have agreed the measures will be in effect until at least 31 October 2020.

It comes as charities report a significant increase in visits to their websites during the coronavirus pandemic.

Digital infrastructure minister, Matt Warman, said: “This agreement will help people who are at risk of violence during this pandemic get the information and support they need, particularly those on pay-as-you-go contracts or tight data allowances.

“This is yet another positive commitment from the UK’s brilliant mobile network providers to support the vulnerable and contribute to the national effort to overcome coronavirus.”

Justice minister, Alex Chalk, said: “Victims need to know that support remains available despite this pandemic.

“Ensuring free access to these important websites and more funding for vital helplines is just one part of the work we are doing to make sure no victim is left to suffer alone.”

The UK’s internet providers have already agreed to remove data allowance caps on current fixed broadband services, so accessing these websites through a home broadband connection will not incur data charges.

NHS websites and other support websites such as Imkaan, which addresses violence against black and minority ethnic women and girls, are already zero-rated by some mobile network operators.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Your right to a refund if travel is affected by train strikes

There have been a wave of train strikes in the past six months, and for anyone travelling today Friday 3 Febru...

Could you save money with a social broadband tariff?

Two-thirds of low-income households are unaware they could be saving on broadband, according to Uswitch.

How to help others and donate to food banks this winter

This winter is expected to be the most challenging yet for the food bank network as soaring costs push more pe...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week