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Are you paying for subscriptions you don’t use?

Emma Lunn
Written By:
Emma Lunn
Posted:
Updated:
10/01/2022

An estimated 5.5 million don’t know how much they are paying for monthly entertainment and lifestyle subscriptions.

Typical subscriptions include TV and music streaming services, gym memberships, food and alcohol subscriptions, beauty subscriptions, and news and media.

According to a study by Wealthify, 10.2 million (19.3%) Brits have paid fees unknowingly due to not cancelling free trials or failing to read the terms and conditions. 

For those who pay a monthly subscription, the wasted annual spend totals £118.80 per person.

Among those who have been charged unexpectedly, half (52%) believe it was due to letting a free trial run over. A fifth (20%) said they didn’t know they had to pay a fee, whilst a further fifth (20%) claimed the company introduced fees at a later date.

On average, those who have been charged without knowing say it has happened to them on two occasions in the past five years. It appears that this is a particular problem for younger adults, with under-35s likely to have been charged without knowing on an average of two occasions, compared to once among 55 and overs. 

Wealthify found there appears to be a correlation whereby younger subscribers tend to be less likely to read terms and conditions when they take out subscriptions. About 4.4 million (30%) adults under 35 say they never read terms and conditions, compared to 16% of 55 and overs who do the same.

Of those who pay for any monthly subscription, it is estimated they spend on average £9.90 per month on subscriptions they don’t use or rarely use – equalling £118.80 per year. 

This figure is considerably higher among men than women (£11.10 vs £8.80), and among younger adults than 55 and overs (£12.90 vs £7).

TV streaming services are by far the most popular monthly subscription product. Almost half of UK adults (47%) say they pay for Netflix or other TV streaming services every month. This figure is considerably higher among those under 35, with 57% of this age group signed up.

Completing the top three most popular subscriptions are music streaming platforms (20%) and gym memberships (12%). 

Andy Russell, CEO at Wealthify, said: “As we enter a new year, people will undoubtedly be looking at monthly expenditure. With so much going on in daily life, it is no surprise people miss those warnings to perhaps cancel a free trial or even have the time to read the terms and conditions of a service thoroughly before they sign up.” 


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