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Ask Alexa: app answers questions about electric vehicles

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06/03/2020
Anyone with an Alexa or Google assist device will be able to get answers to common questions about electric vehicles in a bid to promote their uptake.

The Electric Vehicles Voice app is available on Amazon Alexa and Google Assistant and will allow users to get the answers to over 50 commonly asked questions about electric vehicles.

From charging and range, to the costs and environmental benefits, the app aims to promote and inform people about electric vehicles.

It’s voiced by adventurer and broadcaster Ben Fogle and is a joint scheme between the government’s Go Ultra Low campaign and Wavemaker media agency.

The app comes as research by Wavemaker found 20,000 questions a month go unanswered or are answered incorrectly by Alexa and Google Assistant.

With just a quarter of people considering getting an electric vehicle actually buying one, the app has been developed to change people’s mindsets about the vehicles.

Future of Transport Minister, Rachel Maclean, said: “Electric vehicles are no longer an idea for the future, with more people than ever before opting for this new and exciting form of transport.

“Whether you’re interested in costs or the environmental benefits, this new app supported through the government’s Go Ultra low campaign, will help to drive the uptake of electric vehicles.

“This will in turn cut transport emissions and make our communities healthier, better places to live… all from the comfort of our own sofas.”

Head of Go Ultra Low, Poppy Welch, said: “If we want to help UK consumers make the most informed decision when it comes to switching to an electric vehicle, it’s important that Go Ultra Low understands the latest consumer behaviour and embraces new technology.

“Voice Search is a growing trend and this new service will help support potential EV customers in a completely different and innovative way.”

The app can be accessed through Amazon Alexa or the Google Assistant by asking “Alexa, open electric vehicles” or saying, “Okay Google, talk to electric vehicles guide”.

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