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Household Bills

British Gas launches first bill paying app

Your Money
Written By:
Your Money
Posted:
Updated:
31/01/2013

British Gas has released an app which allows customers to now pay their bills via their smart devices.

It also lets customers keep track of their energy use, submit meter readings and compare energy use to their neighbours in the local area.

Bert Pijls, managing director of customer services for British Gas, said, “Giving our customers the tools to manage their energy in a way that suits their lifestyle is a top priority for British Gas.

“This is an important development for our already industry-leading mobile app, and allows our customers to understand, control and manage their energy consumption.”

Features of the app include:

• Pay gas and electricity bills and view detailed account information including the account balance, tariff and payment type.

• Compare how much gas and electricity the household uses with other customers in the local area

• Submit meter readings for gas and electricity.

• A handy torch to help you read the meter, which may be in a dark part of the house

• Book an engineer to fix a faulty appliance or to complete an Annual Service. Track the appointment status of an engineer visit.

• Contact customer services by email or telephone and access the 24 hour emergency telephone numbers.


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