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Can you save money by repairing your iPhone yourself?

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Written by: Emma Lunn
18/11/2021
Apple has announced it will allow self-repairs to some iPhones and Mac computers after pressure from the government and regulators in the US.

Up until now the tech giant has banned anyone except approved technicians from handling its proprietary parts and software. This limits where customers can get devices repaired, and increases the cost.

But from early next year Apple’s US ‘Self Repair Service’ will sell more than 200 parts and tools which will allow individuals and independent repair shops to be able to fix devices. Initially the parts and tools will only be available for iPhone 12 and 13 models, while parts for Mac computers with M1 chips will follow. The service will then be rolled out to additional countries during 2022.

The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.

Jeff Williams, Apple’s chief operating officer, said: “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed. In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”

How to self-repair your Apple product

Apple says that to ensure a customer can safely perform a repair, it’s important they look at the repair manual for their device first. Then they can place an order for the Apple parts and tools using the Apple Self Service Repair Online Store. Following the repair, customers who return their used part for recycling will receive credit toward their purchase.

Apple says its Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. It advises most customers to visit a professional repair provider rather than doing it themselves.

Independent repair-instructions website iFixit said in a blog post: “Apple’s landmark DIY repair announcement is a remarkable concession to our collective competency. Apple has long claimed that letting consumers fix their own stuff would be dangerous, both to us and our stuff. Now, with renewed governmental interest in repair markets – and soon after notably bad press for parts pairing – Apple has found unexpected interest in letting people fix the things they own.”

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