You are here: Home - Household Bills - News -

Consumers to benefit from lower phone bills in the EU

Written by:
Mobile firms will be forced to lower the prices of making a call or downloading data abroad within the EU from July 2012.

Mobile firms will be forced to lower the prices of making a call or downloading data abroad within the EU from July 2012.

Many customers have faced bills for thousands of pounds after falling foul of current high roaming charges.

Under new rules agreed by the European Parliament, consumers will pay no more than 29 cents (24p) per minute to make a call and 70 cents (59p) per megabyte for data downloads across Europe.

Consumer Focus European policy manager Marzena Lipman said: “Moves to tackle excessive roaming charges are really good news for anyone travelling in the European Union. Mobile and data charges have been notoriously high for too long and stories of people inadvertently being hit with sky-high bills are common. Plans to open up competition and lower set price caps are to be commended.

“‘It is also good to see providers being obliged to alert consumers that they are nearing 50 Euros of data downloads when they are travelling outside the EU. However, we would also like to see a similar mechanism to protect mobile phone customers in the UK. Consumers travelling abroad are rightly being protected from bill-shocks – people using their phone in the UK should be offered similar levels of protection.”

Tag Box

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

The savings accounts paying the most interest

If one of your jobs this month is to get your finances in order, moving your savings to a higher paying deal i...

Coronavirus and your finances: what help can you get?

News and updates on everything to do with coronavirus and your personal finances.

Everything you need to know about being furloughed

If you’ve been ‘furloughed’ by your company, here’s what it means…

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
Ofcom publishes latest telecoms complaint data

Ofcom has published figures about the latest complaints data revealing the most complained about major telecoms providers between October and...