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EasyJet to cut free hand luggage allowance

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Written by: Emma Lunn
01/12/2020
From February, EasyJet passengers will only be able to take a single small bag which fits under the seat in front of them into the cabin – unless they pay an extra fee.

From 10 February 2021, the seat you have booked will determine what bags you are able to bring on board an EasyJet flight.

All customers can bring on board one small cabin bag (maximum size of 45 x 36 x 20 cm), and this must fit under the seat in front of them.

Customers who have booked an ‘up front’ or ‘extra legroom’ seat can also bring on board a large cabin bag (maximum size 56 x 45 x 25 cm), which must fit in the overhead locker. These seats can be selected at the time of booking, or at any time before you check-in.

EasyJet Plus cardholders and ‘flexi’ fare customers will also continue to have an additional large cabin bag included in their booking, subject to space on board.

If you take a large cabin bag to the departure gate without the correct seat selection, EasyJet will place this in the hold, and charges will apply.

These policies will come into effect for all travel from 10 February 2021. For travel until that date, the existing cabin baggage policy applies.

EasyJet claims the size of its under seat cabin bag and large overhead cabin bag ‘remain among the most generous for air travel’ and points out that there continues to be no weight limit for any cabin baggage.

In a bid to convince customers the reduced bag size is for their own benefit, EasyJet said: “The limited overhead locker space on aircraft has meant that customers can’t always be certain they will have their cabin bag on board with them and so for those who want certainty, booking an up front or extra legroom seat will provide this.

“The new policy will also reduce queue times during boarding and other associated delays which occur due to putting excess cabin bags in the hold and so the move will lead to improved punctuality for all customers.”

There are between 42 and 63 up front and extra legroom seats available to book on board each flight depending on the aircraft type. These range in price starting from £7.99.

Robert Carey, chief commercial and customer officer for easyJet said: “Punctuality is important to our customers and we know that if they have their bags placed into the hold at the gate due to the limited space onboard this can cause flight delays, and it can be frustrating for them too. Our new policy will improve boarding and punctuality for everyone, as well as give our customers certainty of what they will have with them on board.

“Customers with existing bookings from 10 February will be offered ‘Hands Free’ for free, allowing them to travel with their cabin bag at no extra cost. For families, we’ll continue to provide a number of options to allow them to bring additional items free of charge, helping keep travel easy and affordable for families when they fly with us.”

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