You are here: Home - Household Bills - News -

EU roaming charges scrapped from today, but beware of unexpected costs

0
Written by: Joanna Faith
15/06/2017
EU roaming charges have been lifted from today, but UK holidaymakers could still be hit with unexpected charges. Here's what you need to know.

From 15 June, new EU regulations mean anyone travelling to an EU member country will be able to use their mobile phone minutes, texts and data at the same price as if they were still in the UK.

But exceeding agreed allowances will still incur a charge in the EU and all mobile providers charge different rates, according to campaign group, Which?.

Mobile providers also include different countries in their roaming territories and this can vary depending on whether customers are pay as you go or pay monthly.

For example, O2 pay as you go customers will continue to be hit with roaming charges in the Channel Islands, the Isle of Man, Monaco and Switzerland, while pay monthly customer won’t.

Which? also notes that calls and texts sent from UK mobiles to the EU will still incur charges. The consumer group found that calling Spain from the UK can cost between 9p per minute with Giffgaff to £1.50 with O2.

Alex Neill of Which?, said: “Many will reap the benefits of these changes and will no longer be put off making calls abroad. However, it is important that you take a close look at what is or isn’t included in your current mobile deal. Not knowing what’s included could lead to some surprising charges on your next bill.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

ISAs: your back-to-basics guide for 2018/19

Here’s everything you need to know to make the most of your unused ISA allowance ahead of the 5 April deadli...

A guide to Sharia savings accounts

A number of Sharia savings products have upped their game in recent months, beating more familiar competitors ...

Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
Care homes ‘charging families after residents die’

A probe into care homes has found some are still charging families after a resident has died.

Close