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Hackers access millions of bank cards in Dixons Carphone data breach

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13/06/2018
Millions of Dixons Carphone customers have had their data compromised in a huge data breach.

The company admitted there was “an attempt to compromise” 5.9 million cards in one of the processing systems of Curry’s PC World and Dixons Travel stores, but 5.8 million had chip and pin protection.

Only 105,000 non-EU issued payment cards have been compromised.

Dixons Carphone said there was no evidence of any fraud on these cards.

The firm said it “immediately notified” the relevant card companies about all these cards so they could take appropriate measures to protect customers.

The company also revealed 1.2 million records containing non-financial personal data, such as name, address or email address, were also accessed.

Dixons Carphone said there was no evidence any information left its systems or has resulted in any fraud.

It is contacting affected customers to inform them and give advice on protective steps to take.

The company has brought in cyber security experts and added extra security measures to its systems.

Dixons Carphone chief executive, Alex Baldock, said: “We are extremely disappointed and sorry for any upset this may cause. The protection of our data has to be at the heart of our business, and we’ve fallen short here.

“We’ve taken action to close off this unauthorised access and though we have currently no evidence of fraud as a result of these incidents, we are taking this extremely seriously.”

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