You are here: Home - Household Bills - News -

Half a million customers left without a supplier as two energy firms collapse

0
Written by:
14/09/2021
More than half a million UK households have been left without an energy supplier after Utility Point and People’s Energy collapsed.

Energy regulator Ofgem announced today that both firms had ceased trading.

Utility Point supplies gas and electricity to around 220,000 domestic customers, while People’s Energy has around 350,000 domestic customers and around 1,000 non-domestic customers.

Gillian Cooper, of Citizens Advice, said: “With more customers affected at one time than ever before, Ofgem must provide support and protection – especially for those worried about their finances.”

Customers of the two failed firms will continue to receive their energy supply uninterrupted and outstanding credit balances of domestic customers will be protected, the regulator said.

They will be contacted by their new supplier, which will be chosen by Ofgem.

Neil Lawrence, director of retail at Ofgem, said: “Although the news that a supplier going out of business can be unsettling, Utility Point and People’s Energy customers do not need to worry. Under our safety net we’ll make sure your energy supplies continue. If you are a domestic customer with credit on your Utility Point or People’s Energy account this is protected and you will not lose the money that is owed to you.

“Ofgem will choose a new supplier for you and while we are doing this our advice is to wait until we appoint a new supplier and do not switch in the meantime. You can rely on your energy supply as normal. We will update you when we have chosen a new supplier, who will then get in touch about your new tariff.”

These are the latest energy suppliers to collapse. Just last week, PfP Energy and MoneyPlus Energy ceased trading, leaving almost 100,000 customers in limbo.

 

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Big flu jab price hikes this winter: Where’s cheapest if you can’t get a free vaccine?

Pharmacies, supermarkets and health retailers are starting to offer flu jabs ahead of the winter season, but t...

Is now the time to fix your energy deal?

Fixed energy tariffs all but disappeared during the energy crisis. But now they are back with an increasing nu...

Everything you need to know about the pension triple lock

Retirees are braced to receive another bumper state pension pay rise next year due to the triple lock mechanis...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

The best student bank accounts in 2023: Cash offers, tastecards and 0% overdrafts

A number of banks are luring in new student customers with cold hard cash this year – while others are compe...

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Money Tips of the Week