You are here: Home - Household Bills - News -

No fines if you make a number plate error when paying for parking

Written by: Paloma Kubiak
New rules have come into effect meaning drivers will find it easier to appeal or have tickets cancelled if they make simple errors keying in registration details when paying for parking.

Under the British Parking Association’s (BPA) revised code of practice for parking on private land, operators must show leniency when it comes to minor registration plate keying-in errors made on pay and display machines, parking kiosks or at validation terminals.

Drivers who receive a PCN [Parking Charge Notice] after entering one letter or number incorrectly or where the registration has been keyed in the wrong order, must have the charge cancelled when a motorist appeals.

Examples include 0 instead of o, I instead of L and 1 instead of I.

However, where major keying errors have been made, such as entering a different registration or something completely unrelated, or where they’ve made multiple errors, then the BPA said these should be dealt with “appropriately”.

Where a ticket has been issued, operators can seek to recover costs already occurred, such as the DVLA fee and other processing costs. But a maximum charge of £20 for a 14-day period from when the error occurred can be levied before reverting to the charge amount at the point of appeal.

The BPA also confirmed that a 10-minute grace period must be applied where a driver has outstayed their parking term before issuing a PCN.

Steve Clark, BPA head of business operations, said: “We recognise that genuine mistakes can occur, which may result in a parking charge being issued even when a motorist can demonstrate they paid for their parking. In recognition of this we have further clarified the situation for all parties.

“Motorists will still need to appeal, but we expect our members to deal with them appropriately at the first appeal stage.”

John Gallagher, lead adjudicator at POPLA, the independent appeals service for PCNs issued on private land, said: “The revised code will bring greater clarity for motorists and parking operators alike on issues such as simple keying errors and grace periods.  The introduction of a section on keying errors, requiring parking operators to cancel Parking Charge Notices in certain circumstances and reduce the amount to only administration costs in others, is particularly welcome.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

The savings accounts paying the most interest

It’s time to get your finances in shape, and moving your cash savings to a higher paying deal is a good plac...

Everything you need to know about being furloughed

Few people had heard of ‘furlough’ before March 2020, but the coronavirus pandemic thrust the idea of bein...

The experts’ guide to sorting out your personal finances in 2021

From opting to ‘low spend’ months to imposing your own ‘cooling-off period’, industry experts reveal t...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Privacy Preference Center