You are here: Home - Household Bills - News -

Post Office launches digital passport renewals but it will cost you more

0
Written by: Paloma Kubiak
09/11/2018
The Post Office has launched a new digital check and send passport service which will be available across more than 700 branches in the UK.

Holidaymakers will be able to digitally renew their passports but customers will still need to visit one of 725 branches across the network for the service.

The cost of renewing the passport digitally in branch is £75.50 – the same price for those renewing the passport themselves online.

But the Post Office adds a £15.40 fee to the digital service to cover in-branch support, taking photos, checking the application before it is sent and secure delivery of the old passport to Her Majesty’s Passport Office. This takes the full cost of the digital renewal service to £90.90.

If you want to make a postal passport application, it costs £85, having risen from £72.50 in March this year. For the check and send service in branch, the fee remains at an additional £9.75, taking the total price to £94.75.

So the new digital service is slightly cheaper at £90.90 compared to the £94.75 for the paper renewal with check and send.

The digital service is only available for adult passport renewals, not for first passports or for children.

Martin Edwards, managing director for identity services, said: “This is an exciting move for the Post Office. The Passport Office has recommended customers use our trusted Check and Send service for over 20 years, having checked over 30 million passports – and now we can offer a service which combines the speed and convenience of a digital application with the support and reassurance that comes with a branch-based service.

“This new service shows how we are constantly developing and expanding our services, bringing together the physical and digital worlds and offering even greater convenience and choice for customers.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Rail strikes: Your travel and refund rights

Thousands of railway workers will strike across three days this week, grinding much of the transport system to...

How your monthly bills could rise as the base rate reaches 1.25%

The Bank of England has raised the base rate to 1.25% as predicted – the fifth consecutive rise in just six ...

Low-income pensioner? You could gain £3k top-up

Hundreds of thousands of retirees struggling with a low income are missing out on Pension Credit worth £3,300...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week