You are here: Home - Household Bills - News -

Rail users could buy cheap advance tickets 10 minutes before trip

Written by: Paloma Kubiak
Passengers travelling with select train operators will be able to buy and reserve cheaper advance tickets up to 10 minutes before travel.

The Rail Delivery Group said the measure will help people who have to make urgent train journeys for business or family reasons.

Until now, advance tickets (limited number of seats on specific trains) have been able to buy generally only until midnight the day before travel.

In a first step taken by CrossCountry, passengers travelling with Grand Central, Greater Anglia, Northern, TransPennine Express, Virgin Trains East Coast, Virgin Trains West Coast and Caledonian Sleeper can now buy advance tickets for many trains on the day of travel, some up to 10 minutes before departure.

Customers of long-distance services can also see online when there are only a few advance tickets left, to ensure they don’t miss out on the best price – as promised in an action plan for fares and ticketing agreed by the rail industry, government and consumer groups.

Jacqueline Starr, managing director of customer experience at the Rail Delivery Group, said: “Not everyone can plan journeys in advance and now more people can buy cheaper tickets on the day, even on their way to the station.

“We want customers to get the best possible deal whenever they travel. With 97% of your fare going back into running and improving the railway, investment is driving quicker improvement, more choice and greater freedom.”

Alex Hayman, Which? managing director of public markets, said: “It’s encouraging that more rail passengers will now benefit from cheaper fares for their journeys. However, there’s still more work to be done to fix the confusing ticket system.

“Action must be taken by the rail industry to simplify jargon used on ticket machines and websites to make it as easy as possible for people to choose the best value ticket when they travel.”

In December last year, it was announced that passengers should see clearer information about tickets over the next year, including an explanation of what’s covered within the journey, so they can make informed choices before they buy.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

The savings accounts paying the most interest

It’s time to get your finances in shape, and moving your cash savings to a higher paying deal is a good plac...

Everything you need to know about being furloughed

Few people had heard of ‘furlough’ before March 2020, but the coronavirus pandemic thrust the idea of bein...

The experts’ guide to sorting out your personal finances in 2021

From opting to ‘low spend’ months to imposing your own ‘cooling-off period’, industry experts reveal t...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week