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Regulators team up to tackle nuisance calls

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31/07/2013
The Information Commissioner's Office and Ofcom have unveiled a joint action plan to tackle the issue of nuisance calls and spam texts.

The ICO will tackle companies who make nuisance marketing calls or send unsolicited marketing text messages, while regulator Ofcom will use its powers to deal with silent and abandoned calls.

Simon Entwisle, ICO director of operations, said: “Only concerted, joint action can tackle the consumer menace of nuisance calls. This plan shows we mean business and outlines how we will continue our work with Ofcom to tackle the problem.”

In a recent blog post, Entwistle said the ICO had several companies in its sights.

The ICO has had over 200,000 pieces of evidence provided through its online reporting tool.

Consumer group Which? has also recently launched an online portal where people can report nuisance calls and texts.

This follows reports earlier this week that MPs plan to ‘crackdown on nuisance calls’.

The culture secretary, Maria Miller, said that a ‘range of measures’ are being planned to tackle the issue of nuisance phone calls.

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