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Revealed: the nation’s top money gripes

Joanna Faith
Written By:
Joanna Faith
Posted:
Updated:
14/10/2015

Nuisance PPI calls top the list of the nation’s biggest money-related gripes, according to a new survey by Gocompare.

Expensive premium-rate phone numbers and being stung by the extra cost of booking fees when buying concert or theatre tickets complete the top three things that most annoy people about spending and saving their money.

Other grievances include companies who make it difficult to cancel a contract or a subscription, ATMs which charge you for withdrawing your own money and having to pay line rental on top of broadband charges.

Paying for carrier bags came in at number 14 on the list, although the research was carried out before the new 5p charge came into force in England.

Commenting on the research, Ella Hastings, market research manager for Gocompare, said: “In recent years, most of us have suffered nuisance, unsolicited calls and texts from PPI claims companies – which can be both inconvenient and irritating.  Nobody likes to feel that they’ve been ripped-off or misled, so it’s no surprise to see that pricey premium rate phone numbers, booking fees, misleading charges and promotions, and school holiday price hikes have also made it into the nation’s top 10 money gripes.

“While some of the charges and extra costs associated with the money gripes listed in our survey are unavoidable, by being an active shopper and comparing deals from a range of providers you can make sure you’re not paying over the odds for a range of goods and services.

YMoney Gripe 14 10 15 (002)