You are here: Home - Household Bills - News -

Scammers steal millions from Brits who are too polite to say ‘no’

0
Written by:
13/09/2021
The number of impersonation scams more than doubled in the first half of 2021, according to figures.

UK Finance reported 33,115 cases up from 14,947 in the same period last year.

Victims lost a staggering £129.4m between January and June to this type of fraud compared with £57.9m a year earlier.

Impersonation scams are when a criminal pretends to be from a trusted organisation such as a bank or government department and tricks their victim into transferring money using a range of cover stories. These include claiming they need to protect an account from fraud, that a fine or tax needs to be paid or an erroneous refund must be returned.

The rise in cases comes as research by UK Finance shows nearly one in five (19 per cent) people feel uncomfortable saying ‘no’ to a request for personal information from a stranger via email or text, rising to almost a quarter (23 per cent) when it comes to phone calls.

Worryingly, 92 per cent of people admit to saying ‘yes’ because they don’t want to appear rude.

The research found that people use a range of phrases to avoid saying ‘no’, including ‘I’m not sure’, ‘I don’t think so’, ‘Let me think about it’, and ‘I can’t at the moment’. This can give criminals a way in, UK Finance said.

To help people stay safe, the Take Five to Stop Fraud campaign led by UK Finance advises people to:

  • STOP: Take a moment to stop and think before parting with your money or information could keep you safe.
  • CHALLENGE: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
  • PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

Tony Blake, Take Five fraud expert, said: “Criminals are experts at pretending to be someone they are not – and can fool even the savviest of people, who don’t want to seem rude.

“If someone contacts you unprompted and asks for personal or financial information, stop and take a moment to think – even if they claim to be from an organisation you trust. Only criminals will put pressure on you to act quickly. Remember it’s ok to say no and contact the organisation through a route you know to be genuine.

“The banking and finance industry works to tackle fraud on every front, through investing millions in advanced technology and working closely with the government and law enforcement to stop the criminal gangs responsible.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Everything you wanted to know about ISAs…but were afraid to ask

The new tax year is less than a fortnight away and for ISA savers or investors, it’s hugely important. If yo...

Your right to a refund if travel is affected by train strikes

There have been a wave of train strikes in the past six months, and for anyone travelling today Friday 3 Febru...

Could you save money with a social broadband tariff?

Two-thirds of low-income households are unaware they could be saving on broadband, according to Uswitch.

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week