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Scots receive more nuisance calls than rest of the UK

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People in Scotland receive more nuisance calls than anyone else in the UK, according to research by consumer group Which?

It found 29% of Scottish residents had received 11 or more nuisance calls in the last month, compared to 17% in the rest of the UK. Eight in ten people in Scotland had received nuisance calls on their landline.

The majority of these unsolicited calls were about energy deals, home improvement and energy efficiency but the most common nuisance calls, both in Scotland and the rest of the UK, were about PPI and accident claims.

The findings suggest Scots are more likely than the rest of the UK to try to block unwanted callers and are more aware of the Telephone Preference Service (TPS), which allows UK consumers to opt out of receiving telemarketing calls on their landline and mobile phone.

Keith Brown MSP, Cabinet Secretary for Economy, Jobs and Fair Work, said: “Nuisance calls are simply unacceptable and the Scottish Government takes this issue extremely seriously. We will use our new consumer powers as a catalyst to protect Scots from the blight of these unwelcome calls.”


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