You are here: Home - Household Bills - News -

Scottish Power takes on failed Yorkshire Energy customers

Written by:
Scottish Power has been appointed by the regulator to take on tens of thousands of customers of Yorkshire Energy which ceased trading last week.

The energy regulator, Ofgem, said 74,000 Yorkshire Energy (also known as Daisy Energy) domestic customers have been moved to Scottish Power following a “competitive process to get the best deal” for them.

The move comes after small supplier Yorkshire Energy collapsed last week.

All outstanding credit balances will be honoured, including money owed to both current and existing customers of Yorkshire Energy. Ofgem added that Scottish Power will absorb all of the costs of honouring customer credit balances, and during the migration process.

Current and former customers who owe money, or are in debit to Yorkshire Energy should wait to hear from Scottish Power or Yorkshire Energy’s administrators.

Energy supply continues as normal and customers of Yorkshire Energy will be contacted over the coming days about the changes.

If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.

For those who remain with Scottish Power, it will be in touch with direct debit customers to explain how to set up their account.

Philippa Pickford, Ofgem’s director of future retail, said: “I am pleased to announce we have appointed Scottish Power for the customers of Yorkshire Energy. Their energy supply will continue as normal and domestic customer credit balances will be honoured.

“Scottish Power will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

The savings accounts paying the most interest

It’s time to get your finances in shape, and moving your cash savings to a higher paying deal is a good plac...

Everything you need to know about being furloughed

Few people had heard of ‘furlough’ before March 2020, but the coronavirus pandemic thrust the idea of bein...

The experts’ guide to sorting out your personal finances in 2021

From opting to ‘low spend’ months to imposing your own ‘cooling-off period’, industry experts reveal t...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week