You are here: Home - Household Bills - News -

Spanish court slams Ryanair baggage policy as “abusive”

0
Written by: Emma Lunn
21/11/2019
A court in Spain has ruled that Ryanair’s policy of charging customers €20 (£17) for items of carry-on luggage contravenes both Spanish and European law – but the airline won’t change its policy.

Ryanair has been ordered by Madrid’s mercantile court to return €20 it forced a passenger to pay when she took hand luggage on a flight from Madrid to Brussels.

The case came about after Ryanair introduced new charges for customers bringing anything more than one personal item into the cabin last year. Customers who don’t pay the €14 (£12) “Priority” customer supplement cannot take hand luggage exceeding handbags or a small rucksack with dimensions of 40cm x 20cm x 25cm.

The judge said airlines cannot charge for a hand baggage “suitcase whose dimensions and weight could perfectly be transported in the cabin”.

But Ryanair says the Spanish court’s ruling would have no impact on its fares as it would continue to charge for carry-on baggage items above its lower size limit. It claimed the ruling misquoted the European Court of Justice and misinterpreted the airlines’ commercial freedom to determine the size of cabin baggage.

The passenger who took the case to court paid €35.69 for a flight from Madrid to Brussels, and attempted to board with a handbag and a small suitcase, which fitted in the overhead baggage space and did not weigh more than 10kg. But she was told she had to pay extra as she had not bought a Priority ticket.

The judge said that Spanish transport regulations oblige airlines to include an allowance for cabin baggage within the air fare charged.

She also cited a 2014 ruling by the European Court of Justice in a case involving budget airline Vueling, which stipulated that carry-on baggage is “an indispensable element of the transport of passengers and, as such, cannot be subject to a price supplement,” as long as bags are within the correct dimensions.

Despite ordering Ryanair to return the passenger’s €20, the court rejected a claim for compensation.

The court said in a statement that its ruling cannot be appealed.

An investigation by Which? Travel in September found Ryanair charges the most for flight extras such as luggage, confirmed seats, and food and drink.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

ISAs: your back-to-basics guide for 2018/19

Here’s everything you need to know to make the most of your unused ISA allowance ahead of the 5 April deadli...

A guide to Sharia savings accounts

A number of Sharia savings products have upped their game in recent months, beating more familiar competitors ...

Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
How to save big on flights and hotels in 2020

UK holidaymakers can save up to 69 per cent on hotels and up to 56 per cent on flights by...

Close