You are here: Home - Household Bills - News -

Tax firm fined for sending 14 million spam texts

0
Written by:
14/12/2018
A London-based tax returns firm has been fined £200,000 for sending 14.8 million spam marketing text messages.

The Information Commissioner’s Office (ICO) said Tax Returned Limited sent the messages without valid consent through a third party service provider between July 2016 and October 2017.

The company claimed that some of the consents were received through generic third party consent forms found on privacy policies of certain websites.

However, the ICO found that the wording of the policies was not clear enough and that neither Tax Returned nor the third party service provider were listed on most of those privacy policies.

The ICO said Tax Returned should have taken reasonable steps to make sure the data they obtained complied with the Privacy and Electronic Communications Regulation (PECR), which includes getting specific, prior consent from people receiving the messages.

The ICO has also served an enforcement notice on Tax Returned, ordering the firm to stop its illegal marketing activity.

Steve Eckersley, director of investigations at the ICO, said: “Spam texts are a real nuisance to people across the country and this firm’s failure to follow the rules drove over 2,100 people to complain.

“Firms using third party marketing services need to double-check whether they have valid consent from people to send promotional text messages to them. Generic third party consent is also not enough and companies will be fined if they break the law.”

You can report nuisance calls, texts and emails at ico.org.uk. Spam texts can also be reported by forwarding them to 7726.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Unfamiliar banks woo savers with top rates…is your money safe?

If you’ve been keeping an eye on the savings best buy tables, you’ll have noticed some unfamiliar names lu...

What the base rate rise means for you

The Bank of England has raised the base rate by 0.25% to 0.5% – following on from the increase from 0.1% to ...

How to get help with your energy bills

The rise in the energy price cap from April will mean millions of households will pay hundreds of pounds a yea...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week