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Tens of thousands of Sky customers face £36 price hike

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12/06/2020
Sky TV and broadband customers will see bills rise by an average of £36 a year from August, the telecoms giant confirmed.

Tens of thousands of customers who escaped April’s Sky price rise will be caught under the net of bill hikes from summer and throughout the year due to differing contract start dates.

For the millions of Sky customers who have already faced bill hikes this year, they won’t be affected by the latest announcement.

Here’s what’s changing (it’s exactly the same as the price change in April):

  • Sky Entertainment is increasing by £2 from £22 to £24.
  • Sky Broadband Essential will increase by £2 from £20 to £22
  • Multiscreen will increase by £1 from £13 to £14
  • HD will increase by £1 from £5 to £6.

Sky said the average customer will see a monthly bill price change of £3, so £36 a year, though others may see bills rise £6 a month, so £72 a year. It added there’s no change to price on the following products:

  • Sky Cinema (£11)
  • Sky Kids (£5)
  • Existing Sky Sports customers (£23)
  • Sky Broadband Superfast (£27).

A Sky spokesperson said: “This is not an additional price increase – a small number of our customers did not receive notification of their price increase earlier this year and they are now being notified.

“We know price increases are never welcome, so we try to keep prices down while continuing to bring customers the best entertainment all in one place, leading customer service and even more flexibility to choose the package that best suits them”

Broadband customers who are in contract who are contacted with the price increase can cancel without fees if they contact Sky within 30 days of receiving the notification.

TV customers who are in contract cannot cancel because of the price increase.

If a customer is out of contract (on either broadband or TV) then they can cancel their product with 30 days’ notice at any time.

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