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Tesco Clubcard users won’t be able to exchange points for Avios

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12/10/2020
British Airways and Tesco are parting ways which means Clubcard holders will no longer be able to convert points into Avios from January.

Tesco Clubcard customers can collect points for in-store and online spends and these can then be converted into vouchers to use at reward partners where their value can be tripled.

Currently, every £2.50 in vouchers can be converted into 600 British Airways Executive Club Avios.

But the partnership scheme is closing from 18 January 2021, meaning Clubcard holders will no longer be able to exchange points for Avios.

Here’s what you need to know…

Clubcard customers are now being notified via email and post about the upcoming changes.

Up until the scheme ends, you can still convert Clubcard points into Avios where the Avios will be valid for at least 36 months.

But, for those whose Clubcard points are automatically converted into Avios, this will continue until the November statement with the cut-off point being 22 October.

As such, if you receive quarterly voucher statements (next one due in February 2021), this will be after the January end date so it will be too late to convert them into Avios.

You can however change your settings online to manually convert the points into Avios ahead of 22 October.

After this date, Clubcard points will need to be converted into Avios manually via the Clubcard website until 18 January 2021.

If you’ve collected Avios through the Clubcard but haven’t received them, you’ll need to contact British Airways Executive Club and fill out a missing Avios claim form online by 31 March 2021.

It will then investigate any missing Avios inquiries.

Tesco and British Airways added that membership to the Executive Club remains unaffected by the reward scheme closure.

A British Airways spokesperson, said: “Our partnership with Tesco Clubcard will be ending in January.  Tesco customers can continue to convert their Tesco points into Avios until then and their Avios will remain valid for at least 36 months.  We are contacting our Executive Club members to let them know about the 100s of other ways they can collect and redeem their Avios.”

A Tesco spokesperson, said: “Clubcard is how our customers get the best value from shopping with Tesco; from Clubcard points that are worth more than any other supermarket loyalty scheme and vouchers that are worth up to three times more than their face value at over 100 Reward Partners, to Clubcard Prices on hundreds of products online and in-store. Clubcard customers will still be able to convert points into Avios up until British Airways leaves the scheme in January next year.”

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