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Three well-known firms fined for sending nuisance messages

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15/09/2021
We Buy Any Car, Sports Direct and Saga have been fined £495,000 for sending millions of ‘frustrating and intrusive’ nuisance messages.

The three firms sent more than 354 million texts and emails between them, The Information Commissioner’s Office (ICO) said.

The companies did not have permission from people to send these marketing messages. This is against the law.

Andy Curry, ICO head of investigations, said: “Getting a ping on your phone or constant unwanted messages on your laptop from a company you don’t want to hear from is frustrating and intrusive.

“These companies should have known better. Today’s fines show the ICO will tackle unsolicited marketing, irrespective of whether the messages have been orchestrated by a small business or organisation, or a leading household name. The law remains the same and we hope today’s action sends out a deterrent message that members of the public must have their choices and privacy respected

“Companies that want to send direct marketing messages must first have people’s consent. And people must understand what they are consenting to when they hand over their personal information. The same rules apply even when companies use third parties to send messages on their behalf.”

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