You are here: Home - Household Bills - News -

TUI cancels all flights and holidays during lockdown

Written by:
TUI UK has cancelled all flights and holidays from England and Wales during lockdown from 5 November to 2 December.

All holidays scheduled to depart up to 4 November will go ahead as normal and package holidays departing from Scotland are also unaffected.

TUI added that customers with accommodation-only bookings can also still travel if they wish, or they can choose to amend their booking for free.

Marella Cruises will also postpone operations up to and including 16 December and the launch of the TUI River Cruise programme has also been pushed back, with three ships set to launch in March and April 2021.

What customers need to know and do

TUI said it will be proactively contacting all customers impacted by these changes over the coming days to discuss a range of options available to them.

These include amending for free with an additional booking incentive, receiving an ATOL-protected refund credit note with a booking incentive, or they can request a full cash refund.

It added that it will place Summer 2022 holidays on sale from today, giving customers more choice to amend bookings.

‘Another blow for the travel industry’

Andrew Flintham, managing director of TUI UK and Ireland, said: “The UK government’s latest decision to implement a second national lockdown is another blow for the travel industry, which has already been brought to its knees after almost eight months of continued uncertainty. However, public health must be the priority right now and we therefore cannot take customers on holiday from England and Wales from 5 November up until 2 December.

“We appreciate the government has recognised the toll these restrictions will have on the sector and its employees and we’re pleased that the furlough scheme has been extended throughout November. However, these new measures reiterate the vital importance of a move to airport testing to allow those who want to travel to do so safely.

“We will continue to monitor the government’s advice and review our holiday programme in line with this. We hope we can take our customers away to the sunshine soon so they can escape the long, cold winter nights.”

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Unfamiliar banks woo savers with top rates…is your money safe?

If you’ve been keeping an eye on the savings best buy tables, you’ll have noticed some unfamiliar names lu...

What the base rate rise means for you

The Bank of England has raised the base rate by 0.25% to 0.5% – following on from the increase from 0.1% to ...

How to get help with your energy bills

The rise in the energy price cap from April will mean millions of households will pay hundreds of pounds a yea...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week