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Vodafone announces price rises

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Written by:
23/05/2014
Vodafone customers could see their monthly bills increase by 10 per cent following price hikes announced today.

The firm said it will increase rates customers pay for going outside their monthly allowance but contracts will not change.

Under the new pricing structure, a standard UK call will rise by 5p to 45p per minute and standard text messages will increase to 18p from 15p.

Customers whose bills are likely to be 10 per cent higher after the changes can end their contract without charge by writing to Vodafone before 28 June 2014, when the new rules are due to come into effect.

In a statement Vodafone said: “We really hope you decide to stay with us, but as these changes have increased your monthly bill by more than 10 per cent, you can end your agreement without charge.”

Meanwhile, the mobile phone operator has announced reduced rates for European roaming.

The cost of a European call will fall from 24.5p to 18.7p, while text message charges will drop from 8.1p to 5.8p.

Vodafone will be texting customers to let them know of the changes.

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