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Barclays enables app customers to make payments from rival banks

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11/03/2020
Barclays has launched a new feature within its app allowing customers to make payments from current accounts held with rival banks.

The feature will help customers manage their money in one place and uses Open Banking technology.

It is currently available to customers who have linked their NatWest, Nationwide or Bank of Scotland current account in their Barclays app.

Barclays said it intends to roll out the feature to other providers, including Santander, Lloyds, Halifax and RBS.

The move builds on its existing ability giving customers the chance to view their current, savings and credit card accounts held with other high street banks using the Barclays app.

How does it work?

Customers need to add the personal or business current account they hold with another bank into their Barclays app.

To link other accounts, select the other bank within the Barclays app, and you will be redirected to the other bank’s app or online banking page to choose which accounts you want to connect.

Once the account has been brought into the app, customers can view their balance and transactions, and securely make payments from the account.

The feature can be switched off instantly, at any time, if customers change their mind.

Barclays said in the coming weeks it will look to make the payments journey quicker and simpler, allowing users to save new payment contacts through the Barclays app without needing to re-enter details.

‘Everything in one place’

Caroline Ambrose, director of open banking at Barclays, said: “Day-to-day life is busy enough without juggling multiple banking apps to stay on top of your finances. That’s why we’re working to make our customers’ lives easier by putting everything in one place and adding features that help them manage their money in a secure and straightforward way.

“Payments is the next step in our journey towards giving our customers even more control over their money, and easier ways to do their everyday banking tasks.”

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