You are here: Home - Saving & Banking - News -

Scammers clone saving and debt sites

0
Written by: Paloma Kubiak
20/08/2019
The financial watchdog is warning consumers to be on guard after a number of legitimate sites have been cloned.

Aldermore and National Debtline are the latest sites to be cloned with scammers impersonating the professionals in a bid to gain information and money.

The Financial Conduct Authority (FCA) said consumers should be particularly wary if they’re cold called by a seemingly authorised firm as it could be cloned with fraudsters using the name of a genuine firm to gain details. They may also give out other false details or mix these with some correct details of legitimate firms to dupe consumers.

Aldermore today confirmed its personal savings log-in page was cloned last week but the site was “taken down quickly” and it “has not been alerted to any customer impact”.

A spokesperson, said: “Aldermore takes the online security of its customers very seriously and, when the cloned website was discovered, as part of our on-going monitoring processes, we took swift measures to have it taken down.

“We continually look to increase the security measures of our website and online services and have been making ongoing improvements throughout this year with more planned in the future. We urge customers to be diligent and to contact us directly if they have any questions about staying safe and secure online.”

This follows news this week of debt free advice service National Debtline being cloned. Here, scammers used the name ‘National Debt helpline’ online.

The correct web address for National Debtline is www.nationaldebtline.org.

Joanna Elson OBE, chief executive of the Money Advice Trust, the charity that runs National Debtline and Business Debtline, said: “The government should give the FCA powers to regulate the wider activity of ‘lead generators’ for debt advice. These lead generators often use paid ads that appear at the top of online searches, diverting people away from free charity debt advice providers, and onto commercial firms who may include fee-charging debt management companies.

“These ‘lead generator’ companies that masquerade as National Debtline and other free debt advice providers make it more challenging for people in financial difficulty to get the free, impartial advice they need. Our concern is that these impersonators can lead people into receiving unsuitable and wrong advice at a time when they are most in need of support.”

She urges consumers to check the details of any links being clicked on to make sure they are from the genuine organisation.

“If you have suspicions, report your concerns,” she added.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

ISAs: your back-to-basics guide for 2018/19

Here’s everything you need to know to make the most of your unused ISA allowance ahead of the 5 April deadli...

A guide to Sharia savings accounts

A number of Sharia savings products have upped their game in recent months, beating more familiar competitors ...

Five ways to get on the property ladder without the Bank of Mum and Dad

A report suggests the Bank of Mum and Dad is running low on funds. Fortunately, there are other options for st...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

Having a baby and your finances: seven top tips

We’re guessing the Duchess of Cambridge won’t be fretting about maternity pay or whether she’ll still be...

Protecting family wealth: 10 tips for cutting inheritance tax

Inheritance tax - sometimes known as 'death tax' - can cause even more heartache for bereaved families. But th...

Travel insurance: Five tips to ensure a successful claim

Ahead of your summer holiday, it’s important to make sure you have the right level of travel cover or you co...

Money Tips of the Week

Read previous post:
Virgin Mobile’s Family Plan offers discount to telecoms customers

Virgin Media customers can knock up to £96 a year off their family’s mobile bill by grouping together SIMs.

Close