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Thomas Cook prepaid currency cards to close

Joanna Faith
Written By:
Joanna Faith

Mastercard is axing the Thomas Cook prepaid currency cards in April – so if you have one, it’s best to cash out now.

The range includes the Lyk card, Thomas Cook’s Multi-Currency Cash Passport, Thomas Cook’s Single Currency Cash Passport and the Co-operative Travel Cash Passport.

The cards have continued to work since the travel company collapsed in September 2019, but Mastercard, which runs them, has confirmed they will stop working on 6 April 2020.

Customers will have until 6 April 2026 to redeem their cash from Mastercard but are encouraged to do so sooner rather than later as the cards have a £2 a month inactivity charge if they’re not used for 15 months.

Funds will be returned in pounds at the Mastercard exchange rate on the day. They should be in your bank account within three to five working days of the cash-out being approved.

Cardholders can call the Mastercard call centre on 0800 023 2098 to cash out their balance at any time before or after 6 April.