TSB customers locked out of bank accounts
Customers took to Twitter to complain about error messages or their screens freezing when they try to log in to their accounts.
One user complained that she was unable to pay her rent.
TSB said services had started to return to normal at 11am.
The challenger bank is still reeling from a huge IT meltdown last year, which saw more than a million customers locked out of their accounts for weeks.
A TSB spokesperson said: “We’re aware that some customers are currently experiencing issues with their internet banking and mobile app. We’re working to solve this as soon as possible and we apologise for any inconvenience caused.”
Currently can’t pay our rent because my husband can’t access his account either if we occur charges will TSB pay these?
— kate fletcher (@shinninstar) February 20, 2019
@TSB I can't access my accounts online, I get a message saying it's due to maintenance?!
— Marion Gillies (@marion91) February 20, 2019
I swear to god @TSB lines it app failures up when I’m away and need money. First the mess in April, and now this.
— Sofie J (@SofJae) February 20, 2019