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Asda cashback credit card users urged to redeem vouchers

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Tens of thousands of Asda cashback credit card holders are urged to redeem their vouchers by 12 September or they’ll lose their balance for good.

The Asda cashback credit card offered 1% cashback in Asda stores and 0.2% elsewhere.

It was closed to new applicants in December 2019 and in May, reported that the card was due to be pulled on 13 July as Asda confirmed it was ending its contract with credit card provider Creation.

Customers were told to create their cashback vouchers by 12 September or they would lose all the cashback accrued. And Asda is now reminding users about next week’s deadline as 98,000 customers are yet to redeem the cashback.

Once the cashback has been redeemed, customers will then have 28 days (from the date the voucher is created) to use the cashback vouchers in-store at Asda or online at

Next steps for Asda cashback credit card customers

To create a voucher for any cashback, customers need to login to their account and click the ‘Asda vouchers’ tab.

To use it online at, customers need to enter the voucher code and click ‘apply voucher’ to redeem.

For in-store spends, customers need to scan the barcode at the till from their phone or from a print copy. Vouchers can’t be used against kiosk items such as tobacco, newspapers and magazines, fuel, lottery, gift cards, mobile phone top-ups, infant formula, optical and prescriptions.

Vouchers need to be used in full against purchases which are equal or more expensive than the value of the voucher.

Asda confirmed it is “working hard on a new cashback credit card” which will be available by the end of the year.

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