You are here: Home - Credit Cards & Loans - News -

Marriott data hack could affect 500m customers

0
Written by: Danielle Levy
30/11/2018
The records of 500 million customers of the hotel group Marriott International could be at risk, following a large-scale data breach.

The group said an internal investigation had shown that a hacker had been able to access the guest reservation database of its Starwood division in the US since 2014, potentially including passport and credit card numbers.

Marriott said it had reported the incident to the police and continues to support their investigation. The group added that regulatory authorities have also been notified.

“We deeply regret this incident happened,” said Arne Sorenson, Marriott’s chief executive.

“We fell short of what our guests deserve and what we expect of ourselves. We are doing everything we can to support our guests, and using lessons learned to be better moving forward.”

Steps to take if you think you could be affected

Marriott has set up a dedicated website and call centre for any previous guests who wish to make inquiries.

Adam French, Which? consumer rights expert, said: “This data breach is on a colossal scale and it will be of great concern to Marriott customers. It is vital that Marriott provides clear information on what has happened and helps anyone who has been negatively impacted.”

French suggests that anyone who is worried they could be affected should consider changing their online passwords, monitor bank and other online accounts as well as their credit report to guard against potential identity fraud.

“Also, be wary of emails regarding the breach, as scammers may try and take advantage of it,” he added.

There are 0 Comment(s)

If you wish to comment without signing in, click your cursor in the top box and tick the 'Sign in as a guest' box at the bottom.

Rail strikes: Your travel and refund rights

Thousands of railway workers will strike across three days this week, grinding much of the transport system to...

How your monthly bills could rise as the base rate reaches 1.25%

The Bank of England has raised the base rate to 1.25% as predicted – the fifth consecutive rise in just six ...

Low-income pensioner? You could gain £3k top-up

Hundreds of thousands of retirees struggling with a low income are missing out on Pension Credit worth £3,300...

What will happen if rates change

How your finances will be impacted by a rise in interest rates.

Regular Savings Calculator

Small regular contributions can build up nicely over time.

Online Savings Calculator

Work out how your online savings can build over time.

DIY investors: 10 common mistakes to avoid

For those without the help and experience of an adviser, here are 10 common DIY investor mistakes to avoid.

Mortgage down-valuations: Tips to avoid pulling out of a house sale

Down-valuations are on the rise. So, what does it mean for home buyers, and what can you do?

Five tips for surviving a bear market mauling

The S&P 500 has slipped into bear market territory and for UK investors, the FTSE 250 is also on the edge. Her...

Money Tips of the Week