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Co-op customers offered £10 thank you after cyber attack

Co-op customers offered £10 thank you after cyber attack
Rosie Murray-West
Written By:
Posted:
18/06/2025
Updated:
18/06/2025

Co-op members are being offered a £10 sweetener after a cyber attack left their data exposed and supermarket shelves empty.

Members who shop between 18 and 25 June and spend over £40 will receive £10 off their shopping – an offer that can also be used by new members. Each member can only use the offer once, and Co-op membership costs £1.

Data hacked

During the May attack, hackers stole members’ past and present data. When announcing the offer, Co-op added that all its 2,300 stores had returned to usual trading, with all marketing activity switched back on and a new national summer campaign launched

“Stores now returning to pre-incident status and set to sell over half a million barbecue meat products, alongside 1.1 million bottles of chilled wines, 2.3 million bottles of beers and over 128 tonnes of ice cubes this week,” a spokesperson said.

Earlier this month, Co-op chief executive Shirine Khoury-Haq said the business was nearing “full and complete recovery” from the attack.

The Co-op also confirmed that no passwords or financial information of members had been taken, although hackers had gained access to names and contact details.

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The criminals who carried out the attack, who call themselves Dragonforce, said they had stolen customer and employee data.

The hack also affected store product availability, with shelves empty, a plight similar to that of M&S, which is also still recovering after a cyber attack that is estimated to have cost £300m.