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Festival fans warned of Glastonbury ticket scams ahead of new sale process

Festival fans warned of Glastonbury ticket scams ahead of new sale process
Matt Browning
Written By:
Posted:
15/11/2024
Updated:
18/11/2024

Festival goers have been warned of scams before Glastonbury tickets go on sale Saturday morning (17 November) at 9am.

Due to a new system in place from last year, the two-and-a-half million music fans expected to try and get a ticket have been urged to remain vigilant of scammers.

The first batch of tickets with coach travel went on sale on 14 November, but for general admission without travel included, tickets are available from 9am Saturday.

The iconic arts festival runs from 25 to 29 June 2025 and will set you back £373.50 plus a £5 booking fee to attend. You can pay a £75 deposit and complete the rest of the balance in April 2025 to help split the cost.

Nearly £10m has been lost through ticket scams in 2024, with the average scammer taking £966 from fraud victims, according to National Fraud Intelligence Bureau data.

With just 200,000 tickets on sale for the event at the world-famous farm, fraudsters are expected to take advantage of fans’ desperation to go with three main methods.

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They are:

1. Fake listings: Scammers create fake listings to trick people into paying for non-existent tickets.

2. Phishing scams: Fraudulent emails or messages mimic legitimate booking sites to steal personal or financial information.

3. Payment fraud: Scammers request payment through insecure methods, such as wire transfers or prepaid gift cards, rather than secure platforms.

To avoid being scammed, Glastonbury organisers have reminded hopeful attendees that tickets will only be sold at glastonbury.seetickets.com.

As demand for tickets grows every year, it warned music fans not to be “tempted or fooled” by bogus sellers and not to book tickets from third parties.

There is a second opportunity to secure a spot at the festival in April 2025 too, so experts have urged people not to be tempted by tickets sold elsewhere if they miss out in November.

‘Steer clear’ of too-good-to-be-true deals

Marc Porcar, CEO of QR Code Generator, said: “Steer clear of deals that appear too good to be true, as scammers frequently entice buyers with unrealistically low prices.

“Remain cautious of unsolicited emails, messages, or links advertising tickets – particularly those offering significant discounts. Scammers frequently pose as official sellers or ticket platforms, so it’s essential to double-check the sender’s email address and the website URL for any signs of illegitimacy, such as misspellings or unusual characters.”

Porcar added: “Additionally, always use secure payment methods such as PayPal or credit cards, avoid bank transfers, and verify that the platform or seller is reputable before finalising the transaction.

“And finally, remember to be cautious of offers that seem too good to be true, and trust your instincts – if something feels off, consider walking away from the transaction.”

The last time millions of music fans attempted to bag a high-profile gig in the UK was in August for the Oasis reunion shows next summer.

Scammers took an average of £346 from fraud victims, mainly through Facebook Marketplace, despite warnings from organisers only to use the official resale page on Ticketmaster.

Ahead of the rush to bag a Glastonbury ticket for 2025, Miguel Fornés, cybersecurity expert at Surfshark, said “being sceptical is crucial”.

He added: “Really question any new ticket offers and any unsolicited emails and texts with shortened URLs or QR codes.”

Meanwhile, this year, rather than refreshing a holding page before being able to book a ticket, when tickets go on sale, registered applicants will be randomly assigned a spot in a queue instead.

After that, the lucky ones who make it to the front of the queue have 10 minutes to enter their details, including postcode and registration number for you and up to a maximum of five other attendees.

Avoid looking like a scammer

One method to increase your chances of buying a ticket has previously been through opening multiple tabs for the website across a range of laptops, smartphones and devices.

However, there could be a risk you may look like a scammer by doing so this year.

Glastonbury notes: “Whilst we understand that everyone wants to have the best possible chance of booking a ticket, running multiple devices or tabs simultaneously to attempt to access the website may lead to your IP address being blocked, preventing you from buying a ticket. The same applies to sharing cookies and QueueIDs.

“Refreshing the page, using multiple tabs or many devices can look like suspicious behaviour and can harm your chances of getting through by triggering anti-bot software; therefore, you must stick to one tab/device per IP address and please do not refresh your page once you are in the queue.”